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R. Still no Phone menu on Audi

Sometimes, not so often, everything works (even the hands free phone calls), but the phone menu is missing. The symptom: Phone menu cannot be selected by pressing the ‘Menu’ button.

If you have the same issue above, please do the following to enable the alternative phone menu option:

  1. update the Gateway to firmware 45 at least
  2. turn DIP switch #4 ON
  3. Disconnect / Reconnect the Gateway from power or press reset
  4. Test if the same issue is present
  5. If yes: please check if the phone module was removed completely. If nothing helps, you can contact Dension technical support