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Gateway 500S

Product code: GW53MO1, GW53MO2

  • I. Volume issues

    This could happen “relatively” easily because all car systems are different. It can be small, medium, big or large like a stadium, could come with 4 speakers or 12 speakers… All in all, we use default...

  • J. Gateway cannot be selected or any various problems

    The factory installed external CD changer* needs to be removed/disconnected from the car’s optical ring if you want to use all functions of the Gateway (music and menu). This is because the Gateway em...

  • K. Where to find the factory CD changer?

    CD changer:  It is mostly in the trunk, sometimes in the glove box, in rare cases in the center console. If the CD changer connection was too far in the car, then you can use the optical extension kit...

  • M. Coding, programming

    Where to do the coding and/or installation: at service stations or by Dension installer partners (www.dension.com/automotive/where-to-buy) Audi doesn’t require any coding. Mercedes and Porsche require...

  • N. Blue indicator LED

    If you see that the blue LED on the Connector Port (EXT1CP2) is lighting constantly: it means the Gateway is in active mode and if the installation was correct, the Gateway can be reached in the car h...

  • O. What is the difference between the single (MO1) and dual FOT (MO2) versions?

    If the Gateway 500S is compatible with the car, then both the 'single FOT' and 'dual FOT' version of it is compatible with your car. The single FOT version Gateway has only one optical connector to in...

  • P. Gateway is not remembering last source/position

    If the Gateway is not coming back with the last music file and position, or just simply comes back with AUX GW almost every time, then usually three reasons can be behind it: The Gateway gets switched...

  • Q. Charging smartphones

    If it is possible it depends on more factors: The Gateway needs to add enough power (Gateway 500S has  1 Amp power output) The matching cable version needs to be used Please note: there are some newer...

  • R. Function of CD1-CD6 (or buttons 1-6)

    The CD changer (and MOST) protocol is what the Gateway uses, so that the car can recognize it. This protocol is a little limited, therefore most of all you have the Next/Previous track buttons and CD1...