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Gateway 500S

Product code: GW53MO1, GW53MO2

  • A. DIP switches

    The Gateway 500S is capable to work as a media player (Gateway music functions are active). In order to turn a main function OFF (media or else), you need to use the DIP switches on the hardware. Ther...

  • B. How to get / generate the GW_EES.BIN file?

    Getting a GW_EES.BIN file sometimes is very useful because we can see: - what the exact firmware version is (you can also see this in the first line if you go to Settings/About in the menu of the Gate...

  • C. Updating firmware

    We constantly improve our firmware therefore it is recommended to perform a firmware update first if any issue / problem arise, if that makes any change. The update procedure is simple. You can get th...

  • D. iPod / iPhone / iPad compatibility

    iPod (4th generation) iPod nano (1st, 2nd, 3rd, 4th , 5th and 6 th gen.) iPod mini iPod Photo 4G iPod Video 5G iPod Classic (80/120/160GB) iPod Touch (1st, 2nd, 3rd and 4th generation) iPhone, iPhone ...

  • E. iPod / iPhone is not recognized

    This usually happens if there is a problem with the iPod / iPhone or Dock cable. Before replacing anything, you need to try the following: Make sure that it is has music on it Reboot the Apple device ...

  • F. USB compatibility

    Officially USB sticks are supported: File system: FAT16/32 Storage capacity: up to 320 GB music content Write protection: we recommend to disable it Music format: MP3 and WAV Please always use branded...

  • G. USB does not work

    In some cases when you plug the USB thumb drive to the USB socket of the Gateway it will only continuously flash or just flashes once (will not play audio). When USB is connected to Gateway, it starts...

  • H. Is there any track limit? Is there any recommendation for how to organize my music?

    There is no limit referring to track numbers. You can have as many as you want if the overall size of your music is not larger than the maximum capacity (320 GB) that we offer officially. You can try ...

  • I. Volume issues

    This could happen “relatively” easily because all car systems are different. It can be small, medium, big or large like a stadium, could come with 4 speakers or 12 speakers… All in all, we use default...

  • J. Gateway cannot be selected or any various problems

    The factory installed external CD changer* needs to be removed/disconnected from the car’s optical ring if you want to use all functions of the Gateway (music and menu). This is because the Gateway em...