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Gateway Pro BT

Product code: GWP1xxx

  • J. Phone compatibility

    We are working fine with most of the phones (e.g. iOS, Android, Blackberry), although we have no exact list of the compatible phones. Important: The Bluetooth and smartphone world is constantly develo...

  • K. Phone issues

    Phone does not connect: In rare cases, the phone cannot be connected easily to the Gateway device. In such cases, please delete the pairing history on the phone, reboot it, then do the pairing again a...

  • L. Volume issues

    This could happen “relatively” easily because all car systems are different. It can be small, medium, big or large like a stadium, could come with 4 speakers or 12 speakers… All in all we use default ...

  • M. Gateway cannot be selected or any various problems

    The factory installed external CD changer and factory phone module* both need to be removed/disconnected from the car completely if you want to use all functions of the Gateway (music and phone). This...

  • N. Where to find the factory CD changer and factory phone?

    Phone module: Under the driver’s or passenger's seat under the carpet. In other cases it is in the trunk, but can be also behind the front seats (cabriolet or sport version cars). CD changer:  It is m...

  • O: Blue indicator LED

    In case if you also have the optional accessory Connector Port (EXT1CP2). If you see that the blue LED on the Connector Port is lighting constantly: it means the Gateway is in active mode and if the i...

  • P. Bluetooth music streaming is not available in the Source menu

    The BT audio on Gateway may be disabled by default, therefore it needs to be turned ON in the Settings \ BT Audio menu of the Gateway.  The procedure of activation:  Go to the menu of the Gateway. It ...

  • Q. Gateway is not remembering last source/position

    If the Gateway is not coming back with the last music file and position, or just simply comes back with AUX GW almost every time, then usually two reasons can be behind it: The USB stick has write pro...

  • R. Still no Phone menu on Audi

    Sometimes, not so often, everything works (even the hands free phone calls), but the phone menu is missing. The symptom: Phone menu cannot be selected by pressing the ‘Menu’ button. If you have the sa...

  • S. Coding – Media and Phone (GWP1V21)

    Only in case of Volkswagen, Skoda and Seat might the coding be required. By CAN BAP based systems (VW, Seat, Skoda – GWP1V21) the Media option is disabled (most cases) therefore the car has to be code...