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iGateway

Product code: GW17xxx

  • A. Updating firmware

    You can use the following Apple devices for update: iPods without iOS iPhone 5 and 6 trough Dension Lightning Adapter LIA1GW0 (from Lightning Adapter firmware version 005) Please note: The update proc...

  • B. iPod / iPhone / iPad compatibility

    iPod (4th generation) iPod nano (1st, 2nd, 3rd, 4th , 5th and 6 th gen.) iPod mini iPod Photo 4G iPod Video 5G iPod Classic (80/120/160GB) iPod Touch (1st, 2nd, 3rd and 4th generation) iPhone, iPhone ...

  • C. iPod / iPhone is not recognized

    This usually happens if there is a problem with the iPod / iPhone or Dock cable. Before replacing anything, you need to try the following: Make sure that it is has music on it Reboot the Apple device ...

  • D. Volume issues

    This could happen “relatively” easily because all car systems are different. It can be small, medium, big or large like a stadium, could come with 4 speakers or 12 speakers… All in all we use default ...

  • E. Gateway cannot be selected or any various problems

    The factory installed external CD changer needs to be removed/disconnected from the car completely if you want to use all functions of the Gateway (music playback). This is because the Gateway emulate...

  • F. Where to find the factory CD changer?

    CD changer:  It is mostly in the trunk, sometimes in the glove box, in rare cases in the center console. BMW: If the CD changer connection is too far in the car (in the trunk), then you can use the ex...

  • G. Activation on VW – Media (GW17V21)

    In case of CAN BAP based systems (Volkswagen, Seat, Skoda – GW17V21) the Media option is disabled (most cases) therefore it has to be coded before or after the Gateway installation. The procedure is n...

  • H. No sound only control on BMW

    This problem could appear on 3 specific cases: The car has DSP The CD changer plug has been connected in a wrong way on the cable of the GW17BM1 (17 round PIN connector) The iPod Dock cable is not con...

  • I. Factory phone has no sound after iGateway installation

    The iGateway uses the same cable harness as the Gateway Pro BT which has built-in phone function as well. On that cable there are separate 4 pin Molex plugs for the phone sound. Please find the 4 pin ...

  • J. Charging smartphones

    If it is possible it depends on more factors: The Gateway needs to add enough power (iGateway has 1 Amp power output) The matching cable version needs to be used (in case of iPhone with Lightning conn...