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Gateway Pro BT

  • Which iPod/iPhone can be used with the Gateway?

    The Gateway can work with all iPod and iPhone models. Please note: you need to use specific Dension accessories to connect them to the Gateway: 30-pin iPod Dock Cable (IPO5DC9) Lighting to 30-pin adap...

  • There is no Phone menu on Audi

    Sometimes the phone menu cannot be selected by pressing the ‘Menu’ button.If you have the same issue above, please do the following update the Gateway to 0045 at least turn DIP switch #4 ON Disconnect...

  • Volume is distorted or low compare to other sources

    We use default volume settings which works in most cases but sometimes because of other car specific factor this is not the best settings for the car. If you experience that the system is too loud, di...

  • A2DP function is not available in the Source menu

    The BT audio on Gateway could be disabled therefore it needs to be turned ON in the Settings \ BT Audio menu on the Gateway. The procedure of activation: Go to the menu of the Gateway Pro BT. It is va...

  • Factory phone option does not work

    The Gateway Pro BT is capable to work as a Media player (Gateway functions are active only) or just a phone module (only on CAN BAP – GWP1V21). In order to turn a main function OFF (phone or media), y...

  • There is no sound from iPod / iPhone and/or USB

    This problem could appear if The car has DSP (only BMW) The iPod Dock cable is not connected or wrongly connected (2nd port) DSP: If the car has DSP, the application is not compatible, due to limitati...

  • Phonebook content is not visible

    Most cases if the problem persist you need to add a specific right to transfer those details to the HFP capable device (like the Gateway). This problem usually happens on Android based phones where af...