- If the DAB radio playback is not fluent (there is nothing audible or it is interrupted)
- If you receive empty Stations list after scan
- If a selected DAB station is not played
Then there might be a problem with the DAB antenna reception. Please make sure that the DAB coverage is good in your area, and if the same DAB station you want to listen is available in that area too. If all these are OK, then the problem might be with the antenna. In case you have an active antenna please make it sure that you both connected the power and grounding on it. If trying other positions for the antenna is not helping either (windshield heating blocks the signal), then if possible, please try other antennas as well. Any DAB capable antenna may work which has an SMB antenna connector – no matter if it is passive or active. If this is not working either, then you can try a replacement DAB+R if that is still possible.
Please note: The electromagnetic field (the air) in which the DAB signal is transfered can be complex sometimes. From experienced installer partners we heard that the following things can also reduce or completely block the DAB signal: cheap China made additions to your car (for example a light set, cable or else), because sometimes they are not fulfilling the CE standards and generate a lot of electromagnetic noise which affects the reception significantly.
Scanning: To refresh the list of the available stations, perform a DAB scan which you can do by pressing the ’scan’ button. During the scan, you should see ’DAB SCAN’ on the display.