Knowledgebase : Automotive solutions (In-car audio) > Gateway 500
If you experience alternator noise, than the problem should be related to the power connection type. In case of GW500 there are so many ways to get the power from (like the light from the glove box etc. which sometimes brings some additional noises). Our...
We constantly improve our firmware therefore it is highly recommended to perform a firmware update first, if any issue / problem arise. The update procedure on devices that have USB is simple. * Extract the update file from the update package and copy...
Getting a GW_EES.BIN file sometimes it is very useful because we can see * what is the exact firmware version * what are the basic settings (text, or car configuration) The process of getting that file is very easy. You need to have a simple USB th...
The insatllation of the GW500 series is difficult so we always suggest to bring the car to a professional installer. During the installation the most problematic parts are: * installation (how to, where to) * enabling (especially on BMW, sometimes ...
This usually happens if there is a problem with the iPod / iPhone or Dock cable. Also it can happened after an iOS update. Before replacing anything, you need to try the following: * Make sure that is has music on it * Reboot the Apple device (if th...
There is no limit referring to track numbers. You can have as many as you want if the overall size of your music not larger than the maximum capacity (256 GB) that we offer.
We use default volume settings which works in most cases but sometimes because of other car specific factor this is not the best settings for the car. If you experience that the system is too loud, distorted or low compare to other sources. You need to go...
In rare cases when the USB drive is connected to the USB socket of the Gateway it will only continuously flash or just flashes once (without playing audio). When USB is connected to Gateway, it starts to index the content immediately (LED on the USB is ...
Flash Memory and Hard Disk Drive File system: FAT32 Storage capacity: up to 250 GB music content Music format: MP3, WMA and WAV We always recommend to use branded USB drives like Kingston, Sandisk, Transcend etc.
The Gateway can work with all iPod and iPhone models. Please note: you need to use specific Dension accessories to connect them to the Gateway: * 30-pin iPod Dock Cable (IPO5DC9 * Lighting to 30-pin adapter for Gateway (LIA1GW0) iPad: iPad is onl...