Knowledgebase : Automotive solutions (In-car audio) > Gateway Lite BT
We constantly improve our firmware therefore it is highly recommended to perform a firmware update first, if any issue / problem arise. The update procedure on devices that have USB is simple. * Extract the update file from the update package and copy...
Gateway is not recognized: This could happen if the ground cable is not connected (in case of VW or Audi) or the installation is incorrect. It can also happen to the cable is damaged causing the car configuration resistor to be faulty (making it default t...
FITTING THE MICROPHONE The microphone works best when it is kept away from all noise sources (open windows or speakers) but is located close to the driver: installing it at the central interior light or the rear view mirror, so to the centre of the wind...
Getting a GW_EES.BIN file sometimes it is very useful because we can see * what is the exact firmware version * what are the basic settings (text, or car configuration) The process of getting that file is very easy. You need to have a simple USB th...
Please note: The Gateway Lite/Lite BT is only capable of displaying text on BMW radios because * Gateway Lite/Lite BT is not capable of full menu browsing, you will only have song information display * There is 3 different display types available (R...
This usually happens if there is a problem with the iPod / iPhone or Dock cable. Also it can happened after an iOS update. Before replacing anything, you need to try the following: * Make sure that is has music on it * Reboot the Apple device (if th...
There is no limit referring to track numbers. You can have as many as you want if the overall size of your music not larger than the maximum capacity (256 GB) that we offer. The Lite/Lite BT is a non-text capable device (except BMW where id3 tags can be d...
This problem could appear on 2 specific cases * The car has DSP * The CD-Changer plug has been connected on a wrong way on BM1 compatibility (17 PIN or it is also known as Round PIN connector) DSP: If the car has DSP, the application is not compati...
We are constantly working to extend our compatibility chart however there are phones which are still untested. In overall since our new BT devices have been revealed with the latest BT chip on board, using Bluetooth standards which means, it is working fi...
The Gateway Lite offers HFP and A2DP features altogether. Due to the missing TEXT option, there will be no text information at all on the screen if you have an incoming or outgoing call. We don't have too many complaints just a few frequently asked questi...
On Gateway Lite BT, the pairing procedure sometimes requires more time than normal, which means you may need to try constantly try pairing from your phone for 2-3 minutes. This is happening because * the hardware is ready for pairing periodically (_se...
On BMW, it happens quite often that they forget to disconnect the original CD-Changer properly. Please note: It is necessary to disconnect all cables physically from the CD-Changer (2 separate wires), otherwise you will experience issues like: * Volum...
We use default volume settings which works in most cases but sometimes because of other car specific factor this is not the best settings for the car. If you experience that the system is too loud, distorted or low compare to other sources. You need to go...
In rare cases when the USB drive is connected to the USB socket of the Gateway it will only continuously flash or just flashes once (without playing audio). When USB is connected to Gateway, it starts to index the content immediately (LED on the USB is ...
The free black lead on the Gateway harness must be grounded / connected to the chassis of the radio. If this cable is not connected on Audi or VW, then the Gateway cannot get power.
The free brown wire on the Gateway car harness needs to be connected to the phone mute pin of the car radio. This cable is responsible to mute periodically the actual played media when Radio or simple CD-mode selected. The Gateway can work properly withou...
Flash Memory and Hard Disk Drive File system: FAT32 Storage capacity: up to 250 GB music content Music format: MP3, WMA and WAV We always recommend to use branded USB drives like Kingston, Sandisk, Transcend etc.
The separate brown cable (except BMW) needs to be connected to the Phone mute pin of the radio. The position of that PIN is different in every radio, therefore you need to check the Pin out diagram of the radio. When you remove the head unit from the dash...
The Gateway can work with all iPod and iPhone models. Please note: you need to use specific Dension accessories to connect them to the Gateway: * 30-pin iPod Dock Cable (IPO5DC9 * Lighting to 30-pin adapter for Gateway (LIA1GW0) iPad: iPad is onl...