Knowledgebase : Automotive solutions (In-car audio) > Gateway 300
In case of CAN BAP based systems the Media option is disabled (most cases) therefore it has to be coded before or after the Gateway installation. The procedure is not difficult (takes 10 minutes approx.), the vehicle needs to be taken to the VW service an...
We constantly improve our firmware therefore it is highly recommended to perform a firmware update first, if any issue / problem arise. The update procedure on devices that have USB is simple. * Extract the update file from the update package and copy...
In rare cases it could be a hardware issue or it can be caused by a damaged car side harness. However in most cases the problem appear after changing the battery of the car or after the car was serviced. It is possible that due some electrical issue, the...
Getting a GW_EES.BIN file sometimes it is very useful because we can see * what is the exact firmware version * what are the basic settings (text, or car configuration) The process of getting that file is very easy. You need to have a simple USB th...
To set text from the text selection menu, you must do the following: * Turn the Radio ON and select the Gateway (CD-Changer option) * Disconnect all devices from the Gateway and wait until CD5 / Track99 is displayed on the radio * Keep the FF (Fas...
This usually happens if there is a problem with the iPod / iPhone or Dock cable. Also it can happened after an iOS update. Before replacing anything, you need to try the following: * Make sure that is has music on it * Reboot the Apple device (if th...
There is no limit referring to track numbers. You can have as many as you want if the overall size of your music not larger than the maximum capacity (256 GB) that we offer.
This problem could appear on 2 specific cases * The car has DSP * The CD-Changer plug has been connected on a wrong way on BM1 compatibility (17 PIN or it is also known as Round PIN connector) DSP: If the car has DSP, the application is not compati...
On BMW, it happens quite often that they forget to disconnect the original CD-Changer properly. Please note: It is necessary to disconnect all cables physically from the CD-Changer (2 separate wires), otherwise you will experience issues like: * Volum...
We use default volume settings which works in most cases but sometimes because of other car specific factor this is not the best settings for the car. If you experience that the system is too loud, distorted or low compare to other sources. You need to go...
In rare cases when the USB drive is connected to the USB socket of the Gateway it will only continuously flash or just flashes once (without playing audio). When USB is connected to Gateway, it starts to index the content immediately (LED on the USB is ...
Flash Memory and Hard Disk Drive File system: FAT32 Storage capacity: up to 250 GB music content Music format: MP3, WMA and WAV We always recommend to use branded USB drives like Kingston, Sandisk, Transcend etc.
The Gateway can work with all iPod and iPhone models. Please note: you need to use specific Dension accessories to connect them to the Gateway: * 30-pin iPod Dock Cable (IPO5DC9 * Lighting to 30-pin adapter for Gateway (LIA1GW0) iPad: iPad is onl...